Privacy Policy

Updated June 22, 2021

Your privacy is important to us. Monroe Home Solutions (“Monroe”, “we” or “us”) has prepared this privacy policy (“Privacy Policy”) to describe to you our practices regarding the personal information we collect from users and visitors to our website located on the domain This Privacy Policy does not apply to websites, applications or services that do not display or link to this Privacy Policy or that display or link to different privacy statements.

Changes may be made to this Privacy Policy from time to time.  Each time you use the Website, however, the current version of this Privacy Policy will apply.  Accordingly, each time you use the Website you should check the date of this Privacy Policy (which appears at the top of this document) and review any changes since the last time you used the Website.

The Information We Collect

Information You Provide to Us

We may collect personal information from you, such as your first and last name, location, and email address.

If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.

We may also collect information at other points in our Website and the services Monroe provides in connection with the Website (“Services”) where it is clear we are collecting such information.

Information Collected via Technology

Information Collected by our Services. To make our Website and Services more useful to you, our Website automatically tracks certain information about the visits to our Website, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, clickstream data, referring/exist pages, and/or a date/time stamp for your visit. We use this information to analyze trends, administer the Website, gather demographic information about our user base as a whole, and to improve our Website and Services and for product development purposes. For example, some of the information may be collected so that when you visit the Website or Services again, it will recognize you and the information appropriate to your interests.

Third Party Analytics. We use a number of third-party service providers, such as Google Analytics, to help analyze how users use our services (“Analytics Companies”). These Analytics Companies use Cookies to collect information such as how often users visit our Website, what pages they visit, and what other sites they used prior to coming to our Services. We use the information we get from Analytics Companies only to improve our Website, Application(s) and Services.

You acknowledge and agree that Monroe, in its sole discretion, may track, record, observe or follow any and all of your interactions within the Website.  Except as otherwise provided herein the information you provide to us is used for Monroe’s internal purposes only.

Interaction with Third Party Sites and Services

Certain services or other materials displayed on the Website may integrate, be integrated into, or be provided in connection with third-party services and content. We do not control those third-party services and content and our Terms of Use and Privacy Policy do not apply to those third-party services. You should read the terms of use agreements and privacy policies that apply to such third-party services and content. Monroe is not responsible for the practices used by any third-party websites or services linked to or from our Website, including, without limitation, the information or content contained within them. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access information you provide to them. If you are using a third-party website or service and you allow them to access your personal information you do so at your own risk.

How We Use Information

General Use. In general, the personal information you submit to us is used either to respond to the requests you make, or to aid us in serving you better. We use your personal information in the following ways:

  • to identify you as a user in our system and to otherwise administer and operate our Website, Application(s) and Services;
  • to improve the quality of experience when you interact with our Website, Application(s) and Services;
  • to deliver customized or personalized content
  • to respond to your inquiries and other requests

How to Contact Us

If you would like to contact us for any reason regarding our privacy practices, our Privacy Policy, or if you want to report any security violations to us, please e-mail us at the following address:

Changes and Updates to This Privacy Policy

This Privacy Policy may be revised periodically, and if we make any material changes in the way we use your personal information, we will notify you. Any changes to this Privacy Policy will be effective upon thirty (30) days following our posting of notice of the changes on our Website.  Please note that at all times you are responsible for updating your personal information to provide us with your most current email address. In the event that the last email address that you provided us is not valid, or for any reason is not capable of delivering to you the notice described above, in the event that we elect to provide you notice via email, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Your continued use of the Website, Application(s) or Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes, with the understanding that the modified terms and conditions applies to all of your personal information, including the personal information collected before the change went into effect.

General Matters

To modify or delete the personal information you have provided to us, please e-mail us at the following address:  We may retain certain information as required by law or for necessary business purposes.

On request, we will give you a copy of all the personal information about you that we hold.  This information is subject to a fee not exceeding the prescribed fee permitted by law.

Information that you submit through the Service may be held in or transferred to countries other than where you reside.

The Website and the Services are controlled and operated by Monroe from its offices within the United States of America. Monroe makes no representation that any aspect of the Services is appropriate or available for use in any particular jurisdiction.